USA Tool Supply. USA made hand tools, shop and industrial supplies.

FEATURING AMERICAN MADE TOOLS
AND INDUSTRIAL SUPPLIES

HOURS:
M-F 8am - 4pm CST

1-816-795-7755

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SHIPPING POLICY 

P.O. BOXES

We cannot ship to P.O. Boxes.


USA TOOL SUPPLY ships via UPS.  Refuse your shipment if it arrives damaged.  


STANDARD SHIPPING TIME

We will do everything possible to see that your order is packaged and goes out as soon as possible.  Normal packaging time is 1-2 business days.  Adding the shipping time, your order should arrive in 5-7 business days.  Shipping could be from one or more warehouse locations.  

You may choose UPS Red Next Day Air or UPS Blue Second Day Air.  In that case, we will do everything possible to see your order goes out the same day, or following day it was placed.

Acts of God, weather conditions or other unseen circumstances affecting the carrier are not refundable.


SPECIAL ORDER ITEMS

Some products on our site are special order "Factory Direct".  The delivery time may be longer.  If possible, we will drop ship from the factory directly to you at no extra cost. 

Special order items carry an 20% restock fee and you assume return freight charges.  


STOCK AVAILABILITY

Any items temporarily out of stock will ship out upon arrival.  If shipping factory direct to you will help your order arrive faster we may choose that option.  If an item is a factory backorder, we will give you a projected ship date and you may decide to retain or cancel the item.  


TRUCK DELIVERIES

Due to size or weight restrictions, some items are listed "Ships Freight Line Only".  You will be responsible for the unloading and handling of these items from the back of the truck.  Please think ahead.  You may need a loading dock, forklift or physical assistance.  USA TOOL SUPPLY holds no responsibility for delivery, refunds of freight, or fees for second delivery attempts.